1. Warranty Coverage

This warranty policy covers manufacturing defects in materials and workmanship under normal use for a specific period after the date of purchase. The warranty period varies by product, and is detailed below:

  • Longines & Seiko Watches:

    • Mechanical Watches: Typically a [Insert Your Warranty Period Here, e.g., 2 Year] warranty from the date of purchase. This covers the internal movement, hands, and dial.

    • Quartz Watches: Typically a [Insert Your Warranty Period Here, e.g., 1 Year] warranty from the date of purchase. This covers the internal movement, hands, and dial.

  • Watch Straps (Leather, Metal, Rubber, etc.): A [Insert Your Warranty Period Here, e.g., 6 Months] warranty from the date of purchase. This warranty covers manufacturing defects in the strap materials, stitching, and attachments.

2. What is Covered

The warranty covers the following:

  • Defects in the internal movement of the watch.

  • Defects in the watch hands or dial.

  • Defects in the materials or construction of the watch strap.

  • Problems that arise during normal use and are directly related to manufacturing flaws.

3. What is NOT Covered

The warranty does not cover the following:

  • Damage caused by accidents, misuse, abuse, or negligence (including impacts, drops, and incorrect handling).

  • Damage caused by water exposure (unless specifically rated as waterproof or water-resistant for the activity it was used for).

  • Damage caused by unauthorized repairs or modifications.

  • Normal wear and tear, including scratches, dents, and discoloration of the case, crystal, or strap.

  • Battery replacement for quartz watches after the initial warranty period ends.

  • Loss or theft of the watch or strap.

  • Damage due to fire, earthquake, or other natural disasters.

  • Damage to crystals (glass) of the watch,

  • Damage to buckles on straps after the 3 month warranty has ended

4. How to Claim Your Warranty

To claim your warranty, please follow these steps:

  1. Contact Us: Email us at [Insert Your Email  admin@horavi.xyz] with your order number, a detailed description of the issue, and include photos or videos of the product.

  2. Return Authorization: We will provide you with a Return Authorization (RA) number and instructions for how to send the product back to us.

  3. Shipping: You are responsible for safely packaging the product and paying for shipping to our specified return address. We recommend using a trackable shipping method.

  4. Assessment & Repair: Once received, our team will assess the issue and determine if it is covered under warranty. If the repair is covered, we will repair or replace the product at our discretion. We will cover shipping the repaired or replaced product back to you.

5. Additional Terms & Conditions

  • This warranty is valid only for the original purchaser.

  • The warranty period starts from the date of original purchase, as stated in the order confirmation email you receive.

  • We reserve the right to refuse warranty claims if the conditions outlined in this policy are not met.

  • If your watch is repaired under warranty, this does not extend the initial warranty period.

  • We are not liable for any incidental, consequential, or special damages arising from the use of our products.

6. Contact Us

If you have any questions or concerns about our warranty policy, please don’t hesitate to contact us at

 Email: admin@horavi.xyz]